💌 Email us at
♥️For general inquire
info@latonsy.com
♥️For Customer Support
Support@latonsy.com
♥️Contact us
contact@latonsy.com
♥️Founder’s office
Ceo@latonsy.com
Questions? We got ANSWERS!!!!!!
What is La Tonsy's brand promise?
We focus on delivering smart, seamless, and sustainable products and experiences.
How can I track my order?
Once your physical items or digital products are processed, you will receive confirmation and tracking details (or download links) via email.
How do I find my correct size for clothing?
Each clothing product page includes a detailed size chart to help you select the best fit for men's and women's apparel.
Are there specific care instructions for your jewelry and accessories?
Yes, we recommend keeping your jewelry away from water, perfumes, and harsh chemicals to maintain its shine and longevity.
What is your return/exchange policy for clothing and accessories?
Items must be unused, unwashed, and in their original packaging with tags attached to be eligible for a return or exchange. For info refer our return or refund policy.
How do I access my digital products from SELAH PLANS after purchase?
Digital products are delivered instantly via a download link sent to your email right after your payment is successfully processed.
Can i print or share my SELAH PLANS digital downloads?
Digital plans are intended for personal use and can be printed at home, but redistribution or commercial use is not permitted.
What is the refund policy for digital products?
Due to the instant, downloadable nature of digital products, all sales on digital plans from SELAH PLANS are final and non-refundable.
What are your customer support hours?
Our team is available to assist you Monday through Saturday, from 10:00 AM to 7:00 PM.
How long does it take to get a response?
We typically respond to all customer queries within 24 to 48 hours.
Will I have to pay customs duties and import taxes on my order?
Not always! Whether you are charged customs fees depends on your country's regulations and the total value of your order. Many orders pass through without any extra charges. However, if your local customs authority does apply duties or import taxes, those fees are the responsibility of the recipient.